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88fn collects and uses your information only to operate your wallet, process transactions through Rocket, Upay and Bank Transfer, and keep your session secure. Access to and use of this platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration: your name, contact information and any identity documents required for account verification. When you make a deposit or withdrawal through Rocket, Upay or Bank Transfer, a record of that transaction is stored against your account wallet. We hold these payment records because they are the clearest evidence of your account activity and are necessary for resolving any dispute you raise with our support team. Session data — the pages you visit and the actions you take inside the lobby — is collected automatically through standard browser and server logs. We use this to keep the platform running correctly and to identify any access issues on your account. We do not sell, rent or share your personal data with advertisers. Data may be disclosed to payment processors (such as Rocket and Upay) where needed to complete a transaction, or to compliance bodies where required by applicable law. Your use of this platform and the scope of data handling is subject to your local law and the eligible regions in which this service operates.
This policy covers data collected directly through the 88fn platform. It does not extend to third-party services you access through links on this site, and it does not govern how payment networks process their own records independently. The scope below sets out what falls inside and outside this policy clearly.
Data you submit when logging in, creating an account or updating your profile is covered by this policy. This includes your registered contact details, password hash and any verification material submitted through your account page.
Deposits and withdrawals made through Rocket, Upay or Bank Transfer generate records stored in your account wallet. Those records are covered here. How each payment network stores its own copy of a transaction is governed by their own policy, not ours.
Pages you visit, games you open and session duration are logged as part of normal platform operation. This data stays internal and is used only for platform maintenance, access troubleshooting and account security checks.
Game content from studios available in the lobby may involve a separate data layer managed by the studio. We do not control how studios handle data on their own systems. This policy covers only the data we collect on the 88fn platform itself.
You have several practical options when it comes to the data we hold on your account. You can request a summary of the personal information stored against your profile by contacting our support team through the channel shown in your account area. If any detail is incorrect — your registered name, contact number or linked payment method — you can request a correction through the same route. Where you believe data has been held longer than necessary or processed incorrectly, you can raise that question directly with our support team and we will review it. Requests related to Rocket or Upay transaction records may take additional time because those require coordination with the relevant payment network. We aim to respond to all data enquiries in a reasonable timeframe, though we do not publish a specific response window. All requests are handled by the same support team that manages account and payment queries.
Open the account area and check your transaction history for a current view of stored payment records. For a full data summary, contact support directly.
If your registered name, email or linked payment method is wrong, raise a correction request through our support channel. We will confirm once the update is applied.
Any question about how your data is used — including how long records are kept or who can access them — can be sent to our support team. We treat these as priority queries.
All data-related requests go through the same support routes published in your account. There is no separate data team; your account support team handles these directly.
If you have a question about this privacy policy, want to request your data or need to report a concern, the routes below are the ones published on this platform. Only use contact methods you can find in your signed-in account area — we do not verify third-party contact details.
Open the chat widget from any page inside your signed-in account. This is the quickest route for data questions, including requests to review or correct stored details.
Send your data request or policy question to the email address listed in the support section of your account. Include your registered account name to help us locate your records promptly.
The help section inside your account lists current support routes and any additional guidance for Bangladesh account holders. Check there for the most up-to-date contact options.
Our approach to data handling is built around the records your account actually generates — transaction logs, login events and profile details. We keep these for as long as they are needed for account operation, dispute resolution or legal compliance in eligible regions. We do not keep data indefinitely, and we do not use it for purposes outside account management and platform operation.
We use session cookies to keep you logged in and to track page-level activity for platform maintenance. You can clear cookies through your browser settings, though this may affect how your account loads on next visit.
Login credentials are stored in encrypted form. We do not have access to your password in plain text. If you suspect unauthorised access to your account, contact support immediately through the live chat route.
Transaction records — including Rocket, Upay and Bank Transfer history — are retained for as long as required by our operational and compliance obligations. The specific period depends on applicable law in your eligible region.
When this policy changes in a material way, we will update the version date shown at the bottom of this page. Continuing to use your account after a change is posted means you have reviewed the updated terms.
These questions cover the areas most commonly raised by account holders in Bangladesh. If your question is not answered here, contact support through the route shown in your account.
We collect the registration details you submit — name, contact information and any verification material required for your account. Once you make a deposit or withdrawal, transaction records from Rocket, Upay or Bank Transfer are also stored against your account wallet.
Yes. Contact our support team through the live chat or email route in your account area and request a summary of your stored data. Include your registered account name so we can locate your records without delay.
We do not sell your data. We share it only where necessary to complete a payment through Rocket, Upay or Bank Transfer, or where required by applicable law or compliance obligations in your eligible region. No data goes to advertisers.
Transaction records are retained for as long as our operational and legal obligations require. The exact period depends on local law applicable to your eligible region. Contact support if you want to know more about the retention period on your specific account.
Raise a correction request through our support team — live chat or the email address in your account help section. Tell us which detail needs updating and we will confirm the change once it is applied. Some changes may require identity verification first.
Closing your account does not automatically delete all stored records. Transaction history and identity verification material may be retained for a defined period to meet legal and compliance requirements in eligible regions. Contact support to ask what records will be kept after closure.